Effective Date: 01 October 2023
At NexGen Fibre, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile applications, and other services (collectively referred to as “Services”). By using our Services, you consent to the practices outlined in this policy. Please take a moment to read and understand it.
Overview
Information Protection: NexGen Fibre is dedicated to protecting the information of our users, partners, and customers through robust security protocols and strict adherence to this policy.
Scope: This policy applies to information collected from various platforms, including our websites, emails, mobile applications, and interactions with advertising agencies and third-party websites.
Your Responsibility: We urge you to carefully read and comprehend this policy. If you disagree with any part of this policy, you have the option to discontinue using our services. Your continued engagement implies acceptance of this Privacy Policy.
Policy Updates: This policy may change over time. By continuing to use our services, you accept any updates or modifications to this policy.
Personal Information
We may collect various types of personal information, including names, addresses, emails, telephone numbers, or other identifiers through our Services. This information is used for the following purposes:
Communication: To contact you regarding our business.
Information: To provide details about our products, services, enhancements, or changes.
Advertising: To share advertising or notices.
Participation: To allow you to participate in specials or features.
Consent-Based: For any other purpose with your consent.
Third-party Products: To contact you regarding third-party products and services.
We may also disclose information about our customers without restriction and personal information:
To comply with legal obligations, court orders, or government/regulatory requests.
To enforce our Terms and other agreements, including billing and collections.
When necessary to protect our rights, property, or safety, or that of our customers or others.
To our employees, third-party service providers, and customers.
To communicate with you effectively.
To contracted service providers in our value chain.
For engagement with NexGen, personal information is required, including but not limited to:
Name and surname.
Gender.
Age.
Nationality.
Race.
Email address.
Physical address.
Identity number.
Mobile number.
Date of birth.
Credit/debit card details.
Bank account details.
Data.
Please notify us of any changes to your information to ensure its accuracy. By providing information, you warrant that it is true and correct. We commit never to sell or disclose your personal information outside the scope of this Privacy Policy, contractual agreements, or our value chain. However, we may disclose relevant personal information in case of fraudulent activities or other legal requirements.
We maintain confidentiality through legally binding confidentiality agreements with employees, contractors, third-party service providers, divisions, and partners. In the event of unauthorized activity, we will contact you immediately. We implement security measures to protect personal information against unlawful activities, malware, or viruses. You have access to your information, and we provide evidence of our security measures and compliance when required. Personal data under our control will be destroyed when no longer needed, except when legally obliged to retain it.
NexGen strives to secure personal information but cannot accept liability for unauthorized or unlawful disclosures. If you disclose personal information to a third party managed by NexGen, we are not liable for any loss or damage resulting from the disclosure. Always read the privacy policy of any third party.
Use of Cookies
HTTP Cookies: We use small text files known as HTTP cookies, which are placed on your computers and mobile devices when you use our website. These cookies improve user experiences and may contain personal information.
Cookie Policy: Our Cookie Policy provides detailed information about the types of cookies used, their functions, and user control options. Please refer to our Cookie Policy for more details and Terms and Conditions.